Terms and Conditions

1) Maybin Electrical Ltd – General Terms and Conditions

Please read the following:

2) Introduction

These Terms and Conditions ("Terms") govern the supply, installation, maintenance, and servicing of:

• Electrical Systems
• Security Systems (e.g. intruder alarms, CCTV, access control, intercoms)
• Fire Systems
• Smart Home Systems (e.g. Smart Control, Automation, Media, Audio)
• Energy Systems (e.g. Solar Photovoltaic, Storage Batteries, Electric Vehicle Charging)
• Gate Automation

These services are provided by Maybin Electrical Ltd ("we," "us," or "our").

By engaging our services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, please contact us.

3) Services

We provide the following services:

• Installation
• Repair
• Fault Finding
• Service and Maintenance
• Design
• Supply

4) Quotations and Pricing

All quotations are valid for 30 days from the date of issue unless stated otherwise.

Quotations are based on information provided by the Client. Changes to the scope of work may result in a revised quotation.

Whilst Maybin Electrical conducts due diligence during surveys and assessments, this quote is subject to change should unforeseen factors or additional requirements arise.

• Any changes to the quote will be communicated and agreed upon prior to proceeding.

Prices EXCLUDE VAT unless otherwise stated.

5) Payment Terms

A deposit of 25%–50% of the total quoted price is required upon acceptance, depending on job size.

The remaining balance is due on the day of completion unless agreed otherwise in writing prior to the work taking place.

Late payments may incur interest at 15% per month on the outstanding amount.

6) Cancellation and Rescheduling

Minimum notice periods for cancellations or rescheduling:

• Up to £500: 48 hours’ notice
• Over £500–£5,000: 7 days’ notice
• Over £5,000–£30,000: 14 days’ notice
• Over £30,000: 30 days’ notice

Where insufficient notice is given; any of the following may apply:

• 10–20% of the total quoted price as a cancellation fee
• 10–20% restocking charge for standard materials
• 20-50% of the total labour costs to cover engineer wages
• Full payment for special order items

7) Client Obligations

The Client must provide site access and necessary utilities (electricity, water, etc.) for the duration of the works.

The site must be kept safe, secure, and hazard-free.

It is the Client’s responsibility to obtain any necessary planning permissions, permits, or approvals.

Parking, congestion charges, and any similar access costs are not included unless agreed in advance.

The Client agrees to allow us to attend site for training, commissioning, and assessment purposes as required.

8) Workmanship and Materials

All work will be performed professionally and in accordance with current industry standards.

Materials supplied by us are guaranteed to be free from defects or repaired within 12 months from installation.

We do not cover faults or repairs arising from materials not supplied by us.

9) Warranty and Liability

We provide a 12-month warranty on all workmanship from the date of completion.

We provide a 12-month warranty on all supplied materials from the date of completion.

Our total liability in respect of any claim shall not exceed the value of the contract.

We are not liable for any indirect, incidental, or consequential losses, including but not limited to loss of profit, loss of business, project delays, or damages resulting from:

Force majeure events, such as acts of God, fire, flood, extreme weather, strikes, war, terrorism, civil unrest, pandemics, or other events beyond our reasonable control.

Theft, damage, or loss of tools, materials, or equipment from site, unless directly caused by our proven negligence. It is the Client’s responsibility to provide secure storage where applicable.

10) Health and Safety

We operate in compliance with all applicable health and safety regulations.

The Client must notify us in advance of any known site hazards.

11) Waste Removal

Waste removal is not included unless explicitly itemised in the quotation.

If required, waste removal can be provided as an additional, chargeable service.

12) Confidentiality

Both parties agree to keep any confidential information shared during the course of work private and not disclose it without written consent.

13) Data Protection

We comply with all data protection laws applicable in the UK.

Client data will be used solely for the purpose of fulfilling our services and will not be shared with third parties without explicit consent.

14) Termination

We may terminate the contract immediately if the Client breaches these Terms or becomes insolvent.

The Client may terminate the contract if we fail to rectify a significant breach within 31 days of receiving written notice.

15) Dispute Resolution

Either party agree to attempt to resolve disputes amicably through direct negotiation.

Failing this, disputes shall be referred to mediation before any formal legal proceedings are initiated.

16) Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Legal proceedings shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17) Miscellaneous

Any amendments to these Terms must be made in writing and agreed by both parties.

If any part of these Terms is deemed unenforceable, the remainder shall remain valid.

These Terms represent the entire agreement between the parties and supersede any prior communications or understandings, whether oral or written.

18) Delays and Access

We shall not be liable for delays resulting from restricted site access, actions of third-party contractors, or delays in client-supplied materials or equipment.

If our work or scheduled completion is held up or delayed due to such issues, any return visits, remedial work, or rescheduling required will become a chargeable service.

We cannot guarantee fixed completion dates if delays on one project cause overlap with other scheduled work for different clients. In such cases, works will be re-scheduled at the earliest available opportunity, but we accept no liability for any resulting inconvenience or cost to the Client.

19) Variations and Additional Work

Any variations or additional work outside the original quotation must be approved in writing and may incur additional charges.

20) Retention of Title

All goods and materials supplied by us remain our property until full payment has been received.

21) Photographs and Marketing Use

We may take photographs of completed work for our portfolio or marketing purposes unless the Client expressly prohibits this in writing.

22) Insurance

We maintain public liability and professional indemnity insurance. Evidence of coverage is available upon request.

23) Client-Supplied Equipment

We accept no responsibility for the performance, faults, or failures of equipment or materials supplied by the Client or third parties.

24) Acceptance of Terms

By accepting the quotation via the acceptance tab, email, or text message, you confirm agreement to the quotation and all associated Terms and Conditions outlined in this document.